Businesses change, and so do the people they work with. A good arrangement is one you stay in because it works. So before we start, we write down what’s yours, what we’d hand over, and what would keep costing money if you moved on.
What’s yours
- Your domain name, registered in your name wherever the registrar allows it.
- Your listings, claimed under your own login.
- Your website’s content: the text, photos, menus and schedules.
- Your data in the tools we set up, which you can export.
- For software we build for you, the code and a written guide to how it’s set up, as your agreement describes.
Where something has to sit under our account, we’ll tell you up front and explain what moving it would take.
What we hand over
- A list of every account, service and setting involved.
- The code and the written guide.
- Exports of your data.
- Answers to your new developer’s questions during the handover.
What a new developer would need
Access to your accounts, which you can grant yourself, the code and the guide, and some time to learn the setup. A small, well-documented site or tool is quick to pick up, but every handover takes some time.
What keeps costing money
Your domain, hosting and any services you subscribe to keep billing until you cancel or move them. And someone still has to look after the site or tool: you, a new developer, or nobody. Nobody is a choice too, though it carries its own risk.
Ask anyone this
These are fair questions for any web designer, marketing company or software provider, including us. If the answers are vague, ask again before you sign.
Exactly what you own and what transfers is set out in each written agreement. This page describes how we intend to work, not the terms of any agreement.