Email or call us, whichever is easier. You don’t need special words or a ticket number. These details make it quicker to get right:
- Where it is. The page, listing or menu, or a screenshot of it.
- What it should say. The new wording, price, date or photo.
- When. Right away, or on a certain date, like a holiday closure or a new season’s menu.
A photo of a paper menu or a printed schedule works fine. So does a voice memo.
A separate message for each change is easier to keep track of, but a list in one message works too. We’ll let you know when it’s done, and if a change is bigger than what your care plan covers, we’ll tell you before doing it.